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FAQ

Helpful Information

FAQ: FAQ

HOW DOES the library WORK?

We have different memberships available suited to individuals, families, bands, and organisations. To become a member is simple, complete our online membership (link at top of every page), after creating your account, goto 'memberships', and chose your account type. From there you can select your item(s) and chose a slot for delivery. If you are not currently able to afford the cost of membership, please create the account as above, then before selecting a membership, email us and we will be happy to see if there is a way we can support you.

WHAT IF COST OF MEMBERSHIP IS A BARRIER?

Don't worry, if the cost of membership is a barrier, please drop us an email and we will be happy to support you.

HOW DO I GET MY INSTRUMENT

We currently have slots for collection at our HQ (Music Broth South Glasgow on our locations page). We are also running monthly collections in Edinburgh, through our partnership with Edinburgh Tool Library. When you start your 'cart' for ordering instruments you can select slots at the location you want.

The next Edinburgh dates are usually advertised on the homepage.

For further afield locations, please do get in touch and we will see what we can do to help.

HOW MANY ITEMS CAN I BORROW?

Generally, individual members can request one instrument 'plus a couple of accessories'. We say 'accessories' as some instruments such as an electric guitar need an amp and cable for instance. So 'accessories'  like this don't count! If there is occasionally a need for more, just get in touch, or order it and leave us a note in the box, and we will get in contact.

Family members get one instrument per household member, noting the above.

Memberships, do not include 'pro' items. These items are listed as a pro on the website. These are generally very high-end items, large bulky items that require vans also class as professional. These may be instruments or event equipment. These we rent to people running, or in, public events/gigs. The income from this helps support the library to remain cheap and accessible.

WHY CAN'T I REQUEST SOME ITEMS / 'PRO ITEMS'

Some items, (which appear with a purple label box on them) are deemed 'professional' items. These are generally very large items, or ones that most households wouldn't need. For instance multi-channel mixing desks or stage sized backline amps. These can't be ordered directly online. It stops people accidentally ordering a huge amp for instance, to use at home.


These need a bit more thought. Or special delivery to venues etc, and generally for shorter periods. Send us an email if you need these- noting the item numbers (e.g. MB0123) and your plans!

We rent these out to event organisers, or those playing in gigs, as a way to contribute towards keeping the library accessible!

Did you know, we can also help bands by doing delivery to venues? Get in touch!

HOW LONG CAN I LOAN AN INSTRUMENT?

All instruments are set to a loan period of 3 months. Nearing the end date you can renew the loan through our online system, or return it for something different! But as long as you are a member, you can keep playing!

WHAT IF THE INSTRUMENT IS DAMAGED?

If an instrument is damaged or stolen while on loan, please contact us immediately so that we can assess the situation. While you are responsible for any damage or loss, the majority of issues can usually be easily remedied at the library, and often do not result in a cost to the borrower unless the damage was deemed intentional or due to negligence by the borrower

CAN I LET OTHERS USE MY BORROWED INSTRUMENT?

The instrument is loaned out to you. You are therefore responsible for any damage/loss, and for ensuring it is returned.

DO YOU OFFER MUSIC LESSONS?

Yes. From time to time we have different lessons on offer (including online lessons). Also lots of other workshops. Check the 'events' section of the site, social media and also signup to our newsletter, to find out then they are happening.

We also have some tutorial videos on our YouTube channel, covering a wide variety of loud musical topics!

THE INSTRUMENT I WAS GIVEN DOESN'T work / STOPPED WORKING

Occasionally things go wrong. Just get in contact with us through hello@musicbroth.org let us know and we will get it resolved.

HOW DO FAMILY MEMBERSHIPS WORK?

Signup for a single family account, as normal. But you can borrow instruments for everyone in the household

WHAT ARE YOUR TERMS & CONDITIONS / GDPR / PRIVACY POLICY?

You can find this information here:

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